What ongoing care looks like
We know every route because we built it. That makes problems faster to find and fix.
Inspections and upkeep that keep the network performing as designed.
Ongoing maintenance
Service agreements managed across every tenant on shared infrastructure.
Multi-tenant coordination
Problems caught and fixed early, before they become outages.
Proactive issue resolution
Room to grow planned ahead of demand, as load increases.
Capacity planning
Built for decades, not months
Fiber infrastructure lasts a long time. We plan maintenance and capacity for its full life.
Handover
As-built records and commissioning sign-off.
Year 1
Routine inspections and first service reviews.
Year 5
Capacity reviews as tenants and load grow.
Year 10
Upgrades planned before they are urgent.
Year 20 and beyond
The same point of contact, still.
What we handle along the route
The things that actually put a network at risk, and how we deal with them.
Locate requests
Responding to locates on the route, so nearby digging doesn't hit your fiber.
Damage and restoration
Cuts and damage repaired quickly, using as-built records that show exactly where to dig.
Relocations
When roads or developments move, duct and fiber move with them, with minimal downtime.
Seasonal checks
Frost, flooding, and ground movement checked before they become outages.